At LA CASA DE LA COLADA we strive to provide the best possible service. However, if you are not satisfied, you may submit a complaint through the following channels.
You can send your complaint by email to info@lacasadelacolada.com including:
We are committed to responding within a maximum period of 10 days.
In accordance with current regulations, we have official complaint forms available for consumers.
You can request them via our email or, if you prefer, you may also contact the consumer protection authorities in your Autonomous Community:
Consumer complaints and reports procedures (includes online complaint form).
More informationThis procedure is governed by Spanish and regional regulations on consumer protection. If you have any questions, you can contact us via email at info@lacasadelacolada.com our toll-free number 900 902 901.
